Product & fitment help
Not sure a part fits your rig, or cannot find it in the catalogue? Tell us the year, make and model and we will check.
Find your partWe're here to help
How can we help?
Questions about a part, an order, or which product fits your rig — send us the details and the Chief Camper team will get back to you.
Orders & shipping
Delivery estimates, shipping costs and what to do about a damaged shipment are all set out in the shipping policy.
Read the shipping policyReturns & refunds
Return windows, eligibility and refund timing are covered in full in the return and refund policy.
Read the return policyBefore you write
A few details up front save a round trip and get you a useful answer first time:
- Your RV year, make and model
- Any part number printed on the old part
- Your order number, if the question is about an order
- What the part does, if you are not sure what it is called
Many common questions are already answered in our FAQ.
Send us a message
Fields marked with an asterisk are required.
Parts sourcing
Can't find the part? We can.
Tell us your RV and what you need. We will track the part down and get back to you within one business day.
- We deal with the manufacturers directly
- A part number, a model, or just a description — whatever you have
- Answer within one business day
Quick answers
Where do you ship?
Chief Camper ships across Canada and the United States. Deliveries to rural or remote areas may take longer than our typical window.
Full shipping policyHow can I find the correct RV part?
Search by part number or model in the search bar at the top of any page. If that does not turn it up, use the parts-sourcing form above with your RV year, make and model, and we will identify it for you.
Ask us to find itWhere can I find product manuals?
Where the manufacturer supplies one, the installation guide, spec sheet or owner's manual is attached to the product page under Manuals & Documents.
Browse productsHow do returns work?
We accept returns within 15 days of delivery. The item must be unused, uninstalled and in its original packaging. Some items, including special orders and custom-made products, are non-returnable.
Full return & refund policy