Frequently Asked Questions

Yep — we ship across Canada and the United States. Most in-stock orders go out within 1–3 business days. Ordered something special? Those can take 3–4 weeks depending on the supplier. Full details are on our Shipping Policy page.

Most orders leave our hands within 1–3 business days. From there it depends on where you're located and which carrier is handling it. Special orders and oversized items can take a bit longer — we'll keep you posted along the way.

Changed your mind or something's not right? You've got 15 days from delivery to send it back, as long as it's unused and still in its original packaging. Special orders and custom parts work a little differently — check our full Return & Refund Policy for the specifics.

Probably! Our website only shows a slice of what we can get our hands on. If there's a specific part you need, shoot us an email or give us a call and we'll track down a quote for you.

We do. We team up with trusted local technicians for onsite repairs, dewinterizing, and seasonal prep — plus logistics and transport if your rig needs to get somewhere.

Definitely. We're always adding new how-tos and buying guides to help you figure out exactly what you need — we post new ones every week over on our Guides & Blog. Still stuck? Reach out and we'll help you pick the right thing rather than let you return the wrong one.

Easiest way is email at support@chiefcamper.com, or call/text us at (548) 567-0219 during business hours. We're a small team, but we do our best to get back to you quickly.

All the major credit cards, plus whatever secure options show up for you at checkout.

Can't find what you're looking for? Our team's happy to help.

Call/Text: (548) 567-0219