Customer Information
Shipping Policy
Fast, reliable delivery across Canada and the United States.
1–3 Day Target
Standard in-stock orders
Canada & US
Where we ship
3–4 Weeks
For special orders
Custom Quotes
For large orders
Where We Ship
Chief Camper ships across Canada and the United States.
Delivery Estimates
We aim to get standard, in-stock orders to you within 1–3 business days. Some orders may arrive even faster, though we can’t guarantee it — we’re just as eager as you are to get your gear on the road.
Special order items can take 3–4 weeks, depending on availability from our suppliers.
Heavy or oversized items typically ship within 1 week if in stock. If a heavy item is a special order, expect 3–4 weeks depending on availability.
Shipping Costs
Shipping costs are calculated at checkout based on the total weight and dimensions of your order, unless an item is marked as free delivery or otherwise noted.
Remote Locations
Deliveries to rural or remote areas in northern Canada or the outskirts of the USA may experience slight delays beyond our typical 14-day window.
Damaged Shipments
If your order arrives damaged, please take photos and contact us immediately so we can resolve the issue with the carrier.
